Post Views: 1,010 United Bank for Africa Plc, on Monday unveiled its chat bank mobile application ‘Leo’ on the WhatsApp platform, which would enable c...
United Bank for Africa Plc, on Monday unveiled its chat bank mobile application ‘Leo’ on the WhatsApp platform, which would enable customers perform basic banking services including checking their balances on the go, transferring funds, paying bills, among other services.
Expressing excitement about the development, the bank’s Group Managing Director/Chief Executive, Kennedy Uzoka, said UBA is continuously working to meet customers’ demand and ensure that banking services are convenient and stress-free.
The launch of ‘Leo,’ he said, “only goes to show that our resolve in continuing to deploy innovative solutions that place customers first, using cutting edge technology for their collective satisfaction and excellent banking experience is important to us. This recognition will further spur us to do more in meeting the needs of our customers with unrivalled services.
“Our recent launch of Leo in 13 other African countries is evidence that UBA has on its agenda, the objective of digital creativity especially in service for our trusted customer base across the African continent.”
A statement by the bank also quoted the Group Head, Online Banking, Austine Abolusoro, as saying “United Bank for Africa is a technology-driven institution with vast knowledge in the business that we do and Leo, being a tested dependable and intelligent personality, will replicate on WhatsApp, the success it has experienced on the Facebook Messenger platform. It is a solution that is from the customer’s standpoint, easy to use by anyone regardless of your demography.” “Leo is ready and waiting to help with any form of banking services.”
WhatsApp has been in existence for over 9 years, reaching more than 1.5 billion people in over 180 countries. The premium private chat platform has assured that there will be no spam messages as the development is to enable businesses serve their customers with useful and helpful information.
To use this service on WhatsApp, the statement said “customers must add the LEO Whatsapp number: +234 903 000 2455 to their phone contacts, then search for UBA ChatBanking on WhatsApp to start enjoying the added convenience and ease of transacting with Leo on WhatsApp.”