In its further effort to make banking easier in the country, Ecobank Nigeria says its customers can now transfer funds by email, SMS, and Whatsapp, by means of new features available on its Mobile App.

According to Olukorede Demola-Adenyi, its Head, Consumer Banking, this is part of innovation in digital banking, to enable customers perform their transactions conveniently.

Explaining the simplified and more appealing interface of the Mobile App, which makes it easier and more convenient to transfer funds from their accounts with the App, she noted that the “opportunity couldn’t have come at a better time when many people are self-isolating and keeping social distance due to the COVID-19. We have the responsibility as a bank to continue to innovate for the benefits of our teeming customers.

“We encourage our customers and others to utilize this new addition to our digital self-service solutions. With this feature, a customer can transfer up to N50,000 without the beneficiary’s account number. The transfer can be initiated without the beneficiary providing an account number or deciding on which account to receive the funds into. For us as a bank, this is super convenient for money transfer,” she added.

Demola- Adeniyi further said the beneficiary can redeem the money sent in three simple steps: The beneficiary receives the web link sent to his mobile number as SMS or WhatsApp message, clicks on it to select bank and enter the account number, and then, submits the request and senders account is immediately debited. The beneficiary account, irrespective of the bank receives the credit instantly.

She assured that the process is secure, convenient and that funds are in local currency and do not leave the senders account until the beneficiary initiates the redemption into the destination account.

She called on those yet to download the Ecobank Mobile app to do so without delay because of the attendant benefits, including enjoying “our banking services instantly and conveniently on your mobile device. The app provides you with an easy channel to manage your account and perform financial transactions in a simple and secured manner. The app gives you access to affordable banking services and more, wherever you are, on your mobile 24/7, 365 days a year.”