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Ecobank Unveils Cardless ATM Withdrawals

Ecobank, on Thursday, berthed a novel concept it tagged Xpress Cash, which allows users to make withdrawals at all its Automated Teller Machines across the country, without a card.

Such ATM cash withdraws requires only a mobile phone, a statement by the bank noted, assuring that seamless solution is secure.

To activate, an account holder is expected to generate a code electronically (e-token) via the bank’s USSD code *326# or mobile app, Ecobank Mobile. 

The e-token can be sent to customers, non-customers and even people without bank accounts for cash withdrawal at all Ecobank ATMs nationwide, the statement added further.

The statement quoted Ecobank Nigeria’s Head, Consumer Banking, Olukorede Demola-Adeniyi as noting that “digital payments are fast evolving. Customers want seamless experience across channels. We are committed to providing suitable options for our customers. Forgetting your card at home should not be a showstopper when you need cash.”

She stressed that the concept recognises the needs of the unbanked for cash and that “with Xpress Cash, our customers can send money to their loved ones who are not even banked. You can send money to your domestic servants or unbanked staff just by generating a code and sharing the code.

“As a bank, we are not only keen to make our services accessible but also affordable. Xpress Cash attracts only a flat charge of N50. Our USSD code, *326# offers zero session charges; and transfers of N5000 or less using our digital channels are absolutely free of charge. Also, people abroad who need to send money to their loved ones can do so without paying transfer charges using the Rapidtransfer app”,  she said.

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