With Nigerians forced to stay at home as part of the government’s efforts to check the spread of the novel Coronavirus (COVID-19) pandemic, the management of Wapic Insurance Plc, says as a way of empathy with its customers at this time it would refund their insurance premiums.
This, it said in a statement, is in line with the company’s understanding that most drivers are stuck at home and unable to drive their motor vehicles, in its character of always putting customers first, and continually improving service delivery.
Beyond financial and other contributions the company is making to fight the COVID-19 pandemic, Wapic expressed the determination to support its customers, particularly the most vulnerable, during this difficult time.
The statement quoted Aigboje Aig-Imoukhuede, Wapic’s outgoing chairman, as acknowledging that the gesture has become necessary at a time “customers are experiencing unprecedented circumstances and many are struggling to cope.
“We want to recognise the sacrifice you are making by driving significantly less as you support our country’s objectives in flattening the curve of the pandemic. We want our customers to know they can rest assured, and we will defeat this pandemic together,” he stressed.
Continuing, he stressed that “Wapic is passing the benefit of reduced motor insurance claims during this period onto our existing policyholders.
“The refund will automatically be credited to customers with active policies at the end of the lockdown period,.”